Privacy Policy

Introduction

Welcome to AquaLease's Privacy Policy. We are committed to protecting the confidentiality of our clients' personal information and charter data. This policy explains how we handle your information when you rent our ships and boats, use our website, or interact with our charter services.

Information We Collect

We may collect and process:

• Client contact details and account information (e.g., name, email, phone number, passport details for port clearance)
• Charter history, including specific yachts, speedboats, or other vessels you have viewed or chartered
• Payment information for your charters (processed via secure payment gateways)
• Charter details such as vessel name, charter duration, itinerary, passenger lists, and specific requirements (e.g., onboard catering, water sports preferences)
• Technical data such as your IP address, browser type, and device information
• Website usage analytics collected through cookies
• Testimonials and customer service feedback

How We Use Your Information

Your data enables us to:

• Process your ship and boat charters, manage payments, and coordinate all logistical aspects of your voyage
• Provide personalized recommendations for vessels, itineraries, or onboard services suitable for your trip
• Manage your charter details, including itinerary changes and scheduling
• Improve our fleet, charter services, and website functionality
• Send you booking confirmations, itinerary updates, information on new fleet additions, and exclusive offers
• Offer dedicated 24/7 client support and resolve any inquiries
• Comply with maritime, legal, and tax regulations in India

Data Security

We implement robust security measures including encrypted storage for client data, secure payment processing through trusted gateways, and restricted internal access to sensitive information. All client records and charter data are protected for confidentiality.

Data Sharing

Information is shared only with necessary service providers (e.g., payment processors, port authorities, local tour operators, cloud hosting services) under strict confidentiality agreements. We never sell client data. Aggregated, anonymized charter data may be used to analyze travel trends and improve our fleet and service offerings.

Your Rights

As an AquaLease client, you can:

• Request access to your personal data and charter history
• Update your personal and payment information
• Opt-out of promotional marketing communications at any time
• Request the deletion of your account data, subject to legal and transactional record-keeping requirements
• Manage your testimonial submissions
• Receive essential charter-related communications (e.g., booking confirmations) even if you opt out of marketing

Changes to Our Policy

Policy revisions will be communicated to clients via email or prominent website notifications. The effective date will be updated at the top of this document. Continued use of our website and charter services constitutes acceptance of these updated terms.